Please, find hereunder the definitions of the KPI you can see on our dashboard.
You will also find the ones available in application statistics history export.
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KPI |
Definitions |
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Registered profiles |
This is the number of users (opt-in and opt-out) who have installed and opened the application since the Accengage SDK is integrated. A purge is set up daily to delete inactive profiles (no opening for 1 year*)
*if you do have a specific purge, then the time before deleting the profile is based on what you asked for
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Push opt-in users |
All users who agree to receive push notifications. In more detail, number of users meeting the following criteria:
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Active profiles |
All users (opt-in and opt-out) who opened the application at least once in the past 30 days.
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Push notifications sent |
Total number of push notifications sent in the month, to any device with feedback less than 3.
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Actual Profiles |
All users who have installed and opened the app since it integrated the Accengage SDK, with feedback at 0.
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Opt-out profiles |
Number of users who refused to receive push notifications. The opt-out state is returned when a user disables notifications via the system and restarts the application.
In more detail, number of users meeting the following criteria:
OR
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Bounce/Feedback |
Number of users for whom distributors (APNS, GCM, ADM, WPNS, WNS...) have returned bounces when a push notification could not be transmitted to the device in question.
In this case, bounces are generally due to application uninstallation.
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Active Opt-in Users |
Number of active users over the last 30 days who meet the following criteria: * System_optin_notifs différent de N * Feedback = 0 * Token différent de « vide » * Last open inférieur à 30 jours
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Those data are updated every 4 hours.
If you have any other questions on this topic, feel free to reach out to our support via this form
