The .p12 certificate is mandatory to enable Accengage to send push notifications. Here is a guide through its generate, renewal and upload on Accengage.
GENERATE A PUSH CERTIFICATE
Here is our guide explaining how to create a push certificate (it needs to be done on a Mac computer).
UPLOAD YOUR PUSH CERTIFICATE ON ACCENGAGE
It needs to be uploaded on the Accengage dashboard in the Application settings : SETTINGS > MANAGE APPLICATIONS > EDIT (The Local Admin rights are required to access this section, if you don't have it please adress your internal Admin or your Project Manager).