Advanced Statisitcs - Scheduled Alarms

In this article, you'll find all the information regarding the information for advanced statistics for scheduled alarms.

 

 

The example above shows you the view and information displayed by default.

  • Creation date: is the date your Scheduled alarm has been created

  • Activation date: is the date your Scheduled alarm has been activated

 

KPI

Definitions

Displays

 

The way we calculate is: 

Number of schedules (without distinction by user) - number of display cancellations

 

Reactions

 

Number of clicks, which opens the app, without a distinct users’ filter.

 

 

Visits

 

Number of times your application was opened within the 24 hours following a user’s reaction (reaction is not counted in this total). This data is displayed for the selected time period. 

 

Post-click statistics are incremented for the message which has generated the last reaction. As a matter of fact, during the day, you send a message A and then a message B.

  • The user reacts only to the message A. The visits counters will be incremented for message A.

  • The user reacts to the message A and then to message B. The visits counters will be incremented for the message B and not A (as the last click was done for the message B). 

 

Events

Number of times your application generated an event (including purchase, cart, and lead) within the 24 hours following a user’s reaction.

 

Post-click statistics are incremented for the message which has generated the last reaction. As a matter of fact, during the day, you send a message A and then a message B.

  • The user reacts only to the message A. The events counters will be incremented for message A.

  • The user reacts to the message A and then to message B. The events counters will be incremented for the message B and not A (as the last click was done for the message B). 

 

 

Concrete example

 

The understanding for "Message 06" is :

  • The Scheduled alarm message has been created and activated on February 14, 2019.

  • It has been displayed 37 times and has generated 1 reaction.

  • After the display and for the selected period, the message has generated 4 events within the 24 hours after the user's reaction.

 

On the export, the data are calculated the same way as described previously. The selected time format (hours, days, weeks, months) will be the one for the export file. 

 

 

Custom board 

The statistics displayed when accessing the page are the default ones.  

However, you can create your own board with your indicators by clicking on the icon . When clicking, a pop-up appears with the list of the available indicators.

 

 

You can select up to 13 indicators on your scheduled alarm board. If you reach this limit, you will have to remove one indicator to add a new one. As for visual statistics, you can save your board as a custom one. To do so, please: 

  • select the indicators you want and click on the icon

 

  • Indicate the name you want for this board and validate

 

Your custom board is now available in the dropdown menu:

 

The iconallows you to export your statistics through a CSV file. 

On the export file, the data are calculated the same way as described previously. The selected time format (hours, days, weeks, months) will be the one for the export file. They contain all the reactions of the day for messages sent the  same day, and the reactions of the day  for messages sent days before. 

 

If you have any other questions on this topic, feel free to reach out to our support via this form.

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