Standard Statistics - Scheduled Alarms

 In this article, you will find all the information about the standard statistics for scheduled alarms.

 

KPI

Definitions

Programmed

 

The way we calculate is: 

Number of schedules alarms - number of display cancellations

 

Clicked

 

Number of clicks, which opens the app, without a distinct users’ filter.

 

 

Clicked rate

 

The way we calculate is: 

Number of clicked /  number of programmed

 

 

The same calculation methods are applied in the graph. Two exports are available:

  • Export daily statistics: export of the graph

  • Export reactions: export of clickedSending Summary

This is fo summarize the sending details as date sent, end date, number of messages sent. 

The volume of messages sent is based on: 

  • user segmentation

  • default segmentation: feedback < 3 and token different than “empty”

  • potential implementation of a default criterion added automatically in a segment

 

For multilingual messages, the volume displayed is the one of the master language (1st in the list of multi-app messages). 

 

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