In order to allow you to test the campaigns are correctly tracked, we propose a reaction history per device in our Test Tools (HELP > TEST TOOLS)
Here are explanations on the information you can find there :
PUSH NOTIFICATION
When clicking on the push notification and entering the app :
- The date,
- The message ID,
- The message title,
- The message type,
INTERACTIVES BUTTONS
As for the push notification, several informations are updated when we receive a push with interactives buttons :
- The date,
- The message ID,
- The message title,
- The message type,
- The action : Noticed that the value for the action will be "1".
NOTIFICATION IN-APP
For in-app notification, we display the following criteria:
- The date,
- The message ID,
- The message title,
- The message type,
- Action : However, there are differences between the banner/interstitial and pop-up.
> Banners and Interstitial:
- When you close the in-app, the action data will display 0.
- When an action is made on the in-app (other than close), the action data will be empty.
> Pop-up in-app:
Either the pop-up has been closed or an action has been made, all the specified criteria are updated:
- The date,
- The message ID,
- The message name,
- The message type,
- The button ID,
- The button name,
- The action type.
SCHEDULED ALARMS
For the scheduled alarms, we display the same criteria as the in-app:
- The date,
- The message ID,
- The message title,
- The message type,
- Action: If the action is empty, it means that the users has clicked on the notification
However, if the action is 0, it means that the alert has been cancelled, possibly with a second cancel scheduled alarm.